How Shane found confidence and an NHS career with Inspire’s support

11 September 2025

At 18 years old, Shane was unsure of his future.

He’d had a difficult time at school, and hadn’t managed to achieve his GCSEs, though he did secure his Functional Skills qualification in Maths.

Despite this success, Shane lacked confidence, felt anxious about new experiences, and found the thought of a job interview overwhelming.

This is when Shane met Inspire’s Personal Development Coach Lisa.

Seeing he needed to improve his confidence, she referred him to Inspire’s Wellbeing service, and started to help him apply for jobs.

Through counselling sessions with Ben, Shane was able to reduce his anxiety and develop the resilience he needed to move forward.

In just seven weeks, Shane felt confident enough to complete his counselling early.

“Having support from the Wellbeing service was great as this helped me to regain my confidence again,” Shane said.

With his newfound confidence and support from Lisa, he started to apply for jobs in the catering and hospitality sector, the industry he was most passionate about. Although he received some knockbacks, with Lisa’s continued guidance, he kept applying, determined not to give up.

That persistence paid off, and before long was offered a catering assistant role with the NHS, which he will be starting as soon.

“I feel that my experience with working with Inspire has made me believe in myself and my own abilities and that not everything is about your qualifications,” Shane explained.

Lisa also noticed the transformation, saying: “When Shane came to our appointment after finishing his sessions with Ben, I told him that I could see the positive difference it had made.

“It was like a different person was sitting in front of me, he was so much more confident than when I first met him.”

Find out more about our Thrive service here.


Click here for information about the Wellbeing service
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