Youth Counselling

Free online or face-to-face counselling sessions for young people aged 10–25.

Life can feel overwhelming sometimes.

Whether you’re struggling with anxiety, stress, low mood, relationships, grief, family life, school, work or something you can’t quite put into words, counselling gives you a safe, confidential space to talk.

Our free wellbeing service offers virtual and face-to-face support and counselling to young people, aged 10-25 in Suffolk and North Essex, who need someone to talk to.

Over the course of around 12 weeks, we work with you to improve your outlook, wellness, and mental health.

These sessions provide the knowledge, tools and coping strategies you need to deal with your mental health in a positive way. We make sure each session is personalised to you, so you receive the support you need.

For more information, please contact wellbeing@inspirecharityuk.org, call/text 07720 087487

About our counsellors

Our counsellors follow the BACP Ethical Framework for Counselling Professions and receive regular professional clinical supervision. Our team includes BACP registered and BACP Accredited counsellors, as well as trainee counsellors completing their BACP approved counselling courses.

Weekdays Appointments available on weekdays
12 weeks Typically 12 weeks (1 x 30 minute sessions per week)

To book an initial assessment and get started, visit our online booking system.

Please note, all initial assessments are performed virtually or over the phone. They can take place as early as two days after booking.

Frequently asked questions

  • Is counselling right for me?

    Only you can decide whether you wish to try counselling. For many people, talking to someone confidentially who is not a friend or family member can make all the difference.

    Counselling provides a regular time for you to explore your feelings and talk about any problems you’re experiencing. A counsellor can help you develop better ways of coping, allowing you to move forward and get the most out of life.

  • How do I book free counselling with Inspire?

    Please book an initial assessment here, contact wellbeing@inspirecharityuk.org, or call/text 07720 087487.

    Once we’ve heard from you, we’ll complete an initial assessment to arrange your counselling. Anyone aged between 10-16 must have a parent/guardian present for the initial assessment. We aim to offer you an available appointment slot within 6 weeks of your first call, text or email.

  • Are Inspire’s counsellors qualified?

    By choosing a Counsellor registered with a professional body for example BACP or UKCP you can be reassured that they have met the rigorous standards of training and experience they require.

    All of our counsellors follow the BACP ethical framework and undergo regular supervision. Being registered or accredited with BACP/UKCP means an individual must have achieved a substantial level of training and experience.

    When you chose a counsellor who meets professional standards, you can have confidence that your therapist has studied, meets recognised standards, and participates in ongoing professional development.

  • How long is the wait for counselling?

    Typically, we offer weekly counselling sessions within 6-8 weeks of your initial assessment. We aim to keep our wait time to a minimum so you can start receiving support as soon as possible.

  • What kinds of concerns can counselling help me with?

    Our wellbeing service has worked with young people facing all kinds of challenges, including:
    stress, anxiety, depression, addictions, relationship issues, anger, abuse, low self-esteem, bereavement, bullying, terminal illness, child-related issues, domestic violence, low self-confidence, OCD, post-traumatic stress disorder, post-natal depression, attachment disorders, gender dysphoria, phobias, acquired brain injury and many more.

  • Do you offer online and face-to-face counselling?

    We offer counselling both online and face-to-face, depending on how you feel most comfortable.

    Our face-to-face counselling is currently available in Ipswich and Lowestoft.

  • Can someone come to my counselling appointment with me?

    Unfortunately, you cannot bring someone into the counselling room with you as it is a confidential service.

    If someone has transported you to a face-to-face appointment and wishes to wait, we have a dedicated waiting area and offer free parking on-site.

  • Can Inspire’s counsellors diagnose mental health conditions?

    The Counsellors are not able to make a diagnosis.

  • Can counsellors prescribe medication?

    The counsellors are not able to prescribe medication.

  • Does my GP need to refer me for an appointment?

    No. You are free to contact us yourself if you wish to try counselling.

  • How much does counselling cost?

    Our counselling is free for up to 12 sessions. In exceptional circumstances, this can either be extended, or may be referred on to other organisations for further support.

  • How long does each counselling session last?

    Each session will usually last 30 minutes.

  • What can I talk about during my sessions?

    You can talk about anything that is on your mind.

    Counselling is a safe space where you can bring up anything you’d like to discuss.

  • Can I rearrange my counselling appointment?

    Once you have agreed to a mutually convenient slot with your Counsellor, you will be allocated the same day and time on an ongoing basis. In the case of an emergency, where you’re unable to attend your slot, your Counsellor may be able to provide you with an alternative appointment, subject to availability.

  • Can I choose to stop counselling?

    Of course. Although we recommend letting your counsellor know that you are thinking of bringing your sessions to an end, regardless of how long you have been attending counselling. This gives your counsellor the chance to explore this with you and will allow you to work towards a planned ending together.

  • What do I do if I have a complaint about the service or the counsellor?

    We always welcome comments about the service we offer. If you do have a complaint you would like to discuss, we recommend telling your counsellor first to see if they are able to resolve any issues.  If the complaint is about your counsellor, please see our complaints procedure here for more information on how to submit a complaint.

What do our counselling rooms look like?

Every counselling room is a little different, but they’re all designed with the same purpose: to provide a private, comfortable space where you can talk openly with your counsellor.

We do our best to create a calm environment with comfortable seating and as few distractions as possible. While you may occasionally hear everyday sounds from elsewhere in the building, your session will take place in a private room where you can speak in confidence and at your own pace.

 

Information

If you require advice, get in touch using the details below:

Call: 0330 055 0033
Email: wellbeing@inspirecharityuk.org